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Complete this claim form and submit with all supplemental paperwork and images of part (invoice job details) to Tech@gsp-na.com
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Upon receipt, GSP will review the labor claim and assign a case number. In certain cases, the defective part will need to be sent into our tech dept. for further analysis. Claims are generally processed within 7-10 business days.
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Claims totaling over $300 will need a complete Engineering/QC Analysis and are subject to a 6–8-week processing time.
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Once the labor claim is approved, a credit memo will be sent to the customer. If denied, the customer will have 30 days to request part shipped back to them or the item will be destroyed.
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Labor claims will be accepted within 6 months or 6,000 miles/10,000 km, whichever comes first. All labor claims over this time/mileage period will be rejected.
